Responsible Gaming
Gaming Should Be Entertainment
At 1000 Cities Game, we believe that online pokies and casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only play with money you can afford to lose, and never chase losses.
Age Verification
Gaming on 1000 Cities Game is strictly reserved for individuals who are 18 years of age or older (or the legal gambling age in your state/territory, whichever is higher).
We take age verification seriously. All players must provide valid identification during registration. If you are under the legal gambling age, you are not permitted to use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Constantly thinking about gambling or previous gaming sessions
- Needing to gamble with larger amounts to achieve the same level of excitement
- Attempting to cut back or control gambling but being unable to do so
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activities from family, friends, or professionals
- Gambling to escape problems, stress, or negative emotions
- Jeopardizing important relationships, education, or career due to gambling
- Borrowing money to fund gambling or pay off gambling debts
- Experiencing anxiety, depression, or irritability when unable to gamble
If you identify with any of these signs, please reach out for help immediately.
Self-Help Tools & Player Protections
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit into your account
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Take breaks with automated session timeouts that remind you to stop playing
- Reality Checks: Receive regular pop-up notifications showing your time spent and money wagered
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gaming
To access these tools, log into your account and visit the Responsible Gaming settings in your account dashboard.
Support Organizations & Resources
If you need help with problem gambling, please contact one of these trusted organizations:
Australia
- Gambling Help Online — Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7) - Lifeline Australia — Crisis support and counselling
Phone: 13 11 14 (available 24/7)
United Kingdom
- GamCare — Free support and advice
Website: www.gamcare.org.uk - GamStop — National self-exclusion register
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Website: www.bzga.de
Need Help? Take Action Today
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. Support is available, and recovery is possible. Reach out to one of the organizations listed above or speak with a counselor, doctor, or trusted family member.
Remember: Asking for help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control.
For more information about our responsible gaming policies, please review our full Terms and Conditions or contact our support team.